EUROPE LIFESTYLE ADVISOR

Position: Entry level

LOCATION: TELECOMMUTE, Europe

Industry: Travel, Hospitality, Luxury Goods, Service Industry

Employment Type: FULLtime Position - Weekends

Job Functions: travel planning and concierge SERVICES

Requirements: Microsoft Word, Excel, PowerPoint SKILLS

Hours: 8 AM - 5 PM (EET) Local TIME

WHAT YOU WILL DO?

  • Communicate with clients via email, phone, and text messaging platforms.

  • Confirm reservations and activities scheduled.

  • follow up with guests from the previous day’s activities.

  • venue outreach and development.

  • prepare itineraries for guests.

WHAT DO WE EXPECT?

  • responsible, timely, and gracious approach to work.

  • hard working dedicated attitude.

  • completion of tasks promptly.

  • reply to guests’ needs with accurate information in appropriate timeframes.

TRAVEL MANAGER

AMPM Group is seeking a seasoned travel professional to spearhead our Travel division. The agent will be responsible for supporting a high volume, fast-paced business and scaling the operation. Qualified candidates must have at least 4 years of experience, have a strong understanding of airline contracts and routes, as well as be familiar with DMCs and major destinations within North America and Europe. Successful candidates must be detail orientated and committed to supporting the team in delivering quality service to clients. The candidate must be flexible and have a “do whatever it takes” mentality in the approach to work.



Responsibilities

  • Complete travel arrangements for clients including air and hotel reservations. Must be comfortable performing exchanges and refunds.

  • Respond to client inquires and concerns with a sense of urgency

  • Independently review client reservations for accuracy and quality, proactively correct errors

  • Conduct all business in line with standard procedures. Take 100% ownership of duties and ensure that client expectations are exceeded

  • Provide on-call after-hours services

  • Assure client is aware of all necessary travel documents and health requirements for countries to be visited

  • Maintain ownership of each client record until departure to ensure all details (including seat assignments, meal preferences, upgrades, etc) are completed to the clients’ satisfaction.

  • Research and provide solutions to any travel-related problem clients may experience

  • Maintain awareness of all airline rules and regulations, tariffs, and fare requirements and accurately apply this knowledge to all travel arrangements

  • Must have excellent communication skills and enjoy working with a demanding clientele

  • Perform additional duties/projects as requested

  • Tracking all commissions



Skills/Experience

  • Must have 4 years of travel experience handling domestic and international travel

  • Sabre skills are a plus

  • Strong customer service skills

  • Experience with high-end high demand travelers

  • Ability to function in a fast-paced demanding environment with little supervision

  • Regular and dependable attendance and punctuality are required

TRAVEL SPECIALIST

Position: ASSOCIATE level

LOCATION: TELECOMMUTE

Industry: Hospitality, Luxury Goods, Service Industry

Employment Type: Full-time Position - Luxury travel specialist

Job Functions: travel planning and cONCIERGE SERVICES

Requirements: Microsoft Word knowledge, Photoshop, Excel, PowerPoint SKILLS

Hours: FULL TIME

WHAT YOU WILL DO:

  • Work directly with one or two Senior Travel Managers supporting them in providing excellent service to their members.

  • Tap your love for travel; provide targeted travel research and intelligence tailored to each specific member and trip.

  • Correspond with suppliers (tour guides, ground operators, etc) to check rates and availability and coordinate optimal logistics.

  • Serve as point-person for all concierge-related services for the members.

  • Coordinate and make pre-arrival arrangements with luxury hotels.

  • Craft and edit detailed trip itineraries.

WHAT WE EXPECT:

  • You have a passion for travel, specifically in the luxury segment.

  • You have, at minimum, basic knowledge of the differences between top luxury properties in major cities.

  • You are highly structured, detailed, and process-oriented.

  • You have the ability to multitask and prioritize while working on tight deadlines.

  • You have a passion for delivering a great client experience.

  • You have a good understanding of a high-end travelers lifestyle and needs.

  • You perform well under pressure and adapt to quick turnaround requests.

  • You are proactive & creative; you can seek out solutions off the books when needed.

  • Your friendly and great personality shines through your excellent verbal and written communication.

EXPERIENTIAL COORDINATOR

POSITION: Entry Level

LOCATION: TELECOMMUTE

industry: TRAVEL & concierge services, Hospitality, luxury goods, service industry

employment type: FULL-time position

job functions: ADMINISTRATIVE ROLE, COORDINATING ALL LIFESTYLE SERVICES, MARKETING, AND SPECIAL EVENT NEEDS.v

requirements: Microsoft office, word, outlook, excel, QuickBooks, Adobe Photoshop, canva


what you will do:

  • Creating tickets

  • Overseeing closing tickets

  • Reaching out to vendors

  • Follow up with vendor checks

  • Follow up with hotel Folios

  • Supporting any reservations for lifestyle team

  • Management of calendars from the team

  • Reaching out to companies / Brands

  • Management / assist with the organization of special events

  • Monthly Newsletter

  • Travel marketing

  • New member outreach

  • Creating Marketing material for email blasts

  • overseeing marketing campaigns

  • Overseeing social media

what we expect:

  • be a team player, add your opinion and ideas to discussions to better the services provided by ampm

  • maintain privacy and confidentiality at all times

  • represent ampm in your best self and uphold team spirit

  • timeliness, kindness, and compassion. being a true team player

  • understanding and following the company culture and pillars of success

BOOK KEEPER

POSITION: Entry Level

LOCATION: TELECOMMUTE


industry:Travel and concierge services, Hospitality, luxury goods, service industry

employment type:PART-time position

job functions: Management of monthly bookkeeeping, accounts receivables, invoicing and payroll

requirements: Microsoft office, word, outlook, excel, Quickbooks.

hours: tbd


what you will do:

  • manage payroll

  • manage quickbooks

  • prepare and track invoicing

  • accounts receivable

  • management of accounts

what we expect:

  • be a team player, add your opinion and ideas to discussions to better the services provided by ampm

  • maintain privacy and confidentiality at all times

  • represent ampm in your best self and uphold team spirit

  • timeliness, kindness, and compassion. being a true team player

  • understanding and following the company culture and pillars of success



LIFESTYLE SALES

Position: Entry level

LOCATION: TELECOMMUTE

Industry: concierge services, Hospitality, Luxury Goods, Service Industry,

Employment Type: Full-time Position - OUTSIDE SALES BASED commission

Job Functions: Sales and Marketing.

Requirements: Photoshop, Excel, PowerPoint, Microsoft Word knowledge

 

lifestyle sales DUTIES

  • attending networking events

  • setting up meetings with potential members

  • members networking events host

  • outreach for new members

  • email and phone marketing

 

 

DIGITAL MEDIA INTERNSHIP

Position: Entry level

LOCATION: NEW YORK CITY OFFICE

CREATE AND MANAGER EXPERIENTIAL MEDIA MARKETING FOR VENUES

Create email marketing campaigns for venues.

Collaborate with media team to create content for marketing.

Work with venues on getting creative marketing opportunities.

Work with venues on content for media and experiences for guests.

 

CREATIVE MANAGEMENT OF SOCIAL MEDIA

Utilize hootsuite software to manage and organize social media outreach.

Create promotional marketing campaigns for social media.

Create social media interaction between venues and users.

Creating database influencers

Create content, graphic, video, media, etc

Establish social media relationship with brands

 

 

time flexible with YOUR school schedule

Outside of office

Special Events presented by AMPM, Pop Up marketing events